In the field of intellectual property, we always adhere to strict protection guidelines, covering copyright, trademark, patent, design and trade secrets. We attach great importance to the seriousness of maintaining these rights and make every effort to ensure that all products and images displayed on the website comply with legal regulations. Although rigorous measures are taken in the product management process, there may still be a very small probability of omissions due to the wide and complex product categories.
If you, as an intellectual property owner or its legally authorized representative, find that the products displayed on our website infringe your intellectual property rights, please contact us immediately. We solemnly promise to take prompt action in a professional and efficient manner to effectively safeguard your legal rights and interests.
When you need to initiate a copyright or trademark infringement complaint, please send it by email to [email protected] and provide complete and accurate information in accordance with the following requirements:
1. Valid identity verification documents to clarify your identity as the legal owner or authorized representative of the infringed product or image.
2. A detailed and professional description of the disputed work or material, accurately marking its specific location on the website (product URL).
3. Provide comprehensive contact information, including but not limited to your mailing address, contact number and email address, so that we can communicate and coordinate with you in a timely manner.
4. Issue a professional statement clearly stating that you have determined, based on reasonable judgment, that the use is not authorized by the intellectual property owner, its agent or the law.
5. Clearly indicate the specific intellectual property rights that are infringed on our website (for example, "XYZ Copyright" "ABC Trademark, Registration No. 123456, Registration Date January 1, 2004"). If it involves a trademark infringement complaint, you must also provide the trademark registration number, the link to the first publishing platform, the URL of the infringing work/image, and relevant evidence that can fully prove that you have legal ownership or authorization to use the trademark.
6. Sign a legally binding statement confirming the authenticity and accuracy of the information provided, and under the liability of perjury, declare that you are the legal intellectual property owner or an authorized representative acting on its behalf.
Please note that our email [email protected] is only used to receive copyright-related complaints. If you have other business inquiries or feedback, please contact our customer support team. Our professional legal and customer service team will respond promptly and properly handle all issues involving intellectual property disputes, and do our best to protect the legitimate rights and interests of intellectual property owners.
We uphold the principle of encouraging true and fair complaints, and will follow professional procedures and handle each complaint with a rigorous and responsible attitude. However, it should be made clear that submitting a false infringement notice will result in legal liability, including the corresponding damages and attorney fees. If you have any doubts about the infringing nature of the relevant materials, it is recommended that you seek professional legal advice before filing a complaint. Thank you for your support and cooperation in intellectual property protection, and we look forward to working with you to jointly maintain a good intellectual property protection ecosystem.
